Food and Environment Services Training

Any topic can be developed into an effective, electronic training module. Some suggestions for topics that teach employees valuable working skills are…

Yearly Compliance Reviews (General Staff)

Assists in meeting provincial accreditation standards across Canada.

Ergonomics For Food Services Staff

Prevent injuries in the workplace with knowledge of proper body mechanics within the Food Services and Dietary Department.

Handling Food Safely

Update all staff members in handling food safely and preventing food borne illness. This module teaches about cross-contamination, personal sanitation, safe food handling from ordering, purchasing, receiving, defrosting, preparation, cooking, service and clean-up. Note: This selection counts as "2" training modules for pricing purposes.

Preventing Older Adult Abuse

Gain knowledge of what Older Adult abuse is, why it occurs, your responsibility and steps to prevent it. Based on Elder Abuse Strategies of Ontario and N.S. resources from the Canadian Network for the Prevention of Elder Abuse.

Grief in the Workplace Grief in the Workplace

When grief enters your organization or life, you need to understand the impact on yourself and those around you. Learn about the stages of grief, the impact on the workplace and practical steps to take when grief moves in.

Shifting Demographics and How Do We Respond?

Learn about Canada's shifting demographics and understand how shifts in ethnicity are impacting Senior Living. This module includes many practical suggestions and tips to assist you and your organization with cultural awareness.

Assessment Skills for Healthcare Staff

Review and update how to perform a thorough head-to-toe physical assessment for your resident. Learn about the latest "best practice" assessment tools to incorporate into your toolbox.

Critical Thinking Skills

Sexuality Series

Based on "INTIMACY, SEXUALITY AND SEXUAL BEHAVIOUR IN DEMENTIA", working paper of Shalom Village, Hamilton, Ontario.

Values and Ethics

Examine your personal values and ethics on the topic of sexuality and sexuality of the Older Adult in a care setting. Determine what actions and objective steps you can take to ease your comfort with this sensitive topic.

Consent and Cognitive Impairment

Learn about the definition of "consent" within the Canadian legal system and how this definition applies to Long-Term Care and Retirement living situations. What is your role in ensuring residents' rights are respected in this area of care-giving and learn how to develop policies and procedures.

Sexual Behaviour and Cognitive Impairment

Explore how cognitive impairment affects sexual behaviour and your role in supporting residents in this area of their lives.

Supervisory Series

Time and Workload Management

Learn what time management is and gather tips and tools to manage your time more effectively.

Recognition and Rewards

Retention is related to the personal satisfaction employees feel. Discover exciting ways to recognize and reward your employees to improve morale, retention and performance in the workplace.

Competent Communications

Communication is an important skill in our personal and work lives. Improve your communication skills with new skills, tips on how to improve your current skills and through a better understanding of your role in communication.

Evaluating Day-to-day Performance

Coach and lead your team to excellence with this guide to day-to-day performance evaluation.

Due Diligence in Health and Safety for Managers

Build your knowledge about your responsibility in Health and Safety to reduce the costs to your organization and to improve your employees' and residents' safety. Based on provincial Occupational Health and Safety Acts.

Performance Evaluation and Staff Development

Educate and build your team with regular evaluations and development goals. Watch the video to observe two approaches to a performance evaluation session.

Orientation Series

Residents' Rights

Discover the rights of your residents and how to support their rights for the highest quality of care. Reduce your organization's risk in this area by having all employees know this essential information. Based on each province's Resident's Rights legislation.

Professional Dress and Demeanour for Your Workplace

Our role in care-giving crosses the generations and this impacts our definition of "professionalism" for our staff and ourselves. Examine appropriate professional dress suitable to Senior Living. Consider appropriate language, multiple piercings, tattoos and other areas of behaviour that may be new information to your employees, new and established.

Employee's Role in Health and Safety

Teach employees Health and Safety is part of everyone's job. Based on provincial Occupational Health and Safety regulations from across Canada.

Meal Plans Series

Diabetes Overview and Meal Plan

Learn basic information about diabetes mellitus and meal plan. See how a Diabetic meal plan becomes appealing meals. Find out about what to do when illness strikes, the roles of medication and exercise in a care plan.

Milk Allergy or Intolerance? Lactose-Free Meal Plan

Discover the difference between an "intolerance" and "allergy". Improve your residents' meal plans with lactose-free foods and meal plans to satisfy their taste buds while meeting nutritional standards.

Dining Services Series

Fine Dining

Serve residents and guests following fine dining principles. Learn to set a table in a formal dining setting, proper food and beverage service skills and more.

Knife Skills

Reduce accidents in the kitchen and save your organization money. Train all staff in safe knife handling skills for use in the kitchen, server and dining rooms. Watch the video to view proper knife handling techniques, how to sharpen a knife and other tips.

Environmental Services

Personal Laundry

Improve residents’ satisfaction in the area of personal laundry by learning proper techniques for various fabrics, use of chemicals, equipment, keeping personal laundry separated for individuals and reduce losses within the facility.

Safe Equipment Cleaning

Reduce accidents and save your organization money by learning how to keep equipment in good condition and ready to use at any time. Train all staff in safe equipment handling skills for use in the all areas of the facility.

Family Series

Visitors Guide for Senior Living Homes

Share information with new residents' families and your Family Council about how to have an enriching visit with their loved one. Learn practical information to decide on the time of day to visit, what to do during a visit, how to handle children in a Long-Term Care or Senior Living situation, what to remember if the visit will include an outing and much more.